AIXIS Customer Management

Operational Summary

Entity Relationship Insights

Customers

ID	Name	Status	Country	Email	Server	Subscription End	Address	Actions

Servers Workspace

ID	Server Name	Location	IP Address	Open

Tickets

Icon guide

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Status Pending, Active, Resolved, Rejected, Closed (color coded)

⚑

Priority Low, Normal, High, Urgent (color coded)

💬

Activities Open ticket comments and timeline

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Details Open ticket details/edit dialog

ID	Ticket	Customer	Assignee	Due	Actions

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Users

ID	Name	Email	Type	Active	Actions

Customer Integrations

Source System Allowed IPs (comma-separated) Scopes

ID	Client ID	Source	Scopes	Allowed IPs	Status	Actions

Add Router Profile

Route Context

Customer VPN Server Profile Name

Interfaces & Network

WAN Interface LAN Interface LAN IP/CIDR LAN Gateway Modality Networks (comma-separated CIDRs) Route Metric

PACS Destination

Local AE Title PACS AE Title PACS VPN IP PACS Port TLS Mode

Traffic & Limits

Bandwidth Burst Latency Max Clients Channel Active

Modalities For This Customer Routers

ID	Router	Name	IP	Port	AET	Actions

AIXIS Customer Management

AIXIS CMS

Operational Summary

Entity Relationship Insights

Customers

Servers Workspace

Tickets

Users

Add Customer

Basic Information

Subscription & Assignment

Contact

Working Hours

Integrations

Add Server

Customer Integrations

Add Resource

Add VPN Server

Add Router Profile

Route Context

Interfaces & Network

PACS Destination

Traffic & Limits

Modalities For This Customer Routers

Route Inventory

Route Audit Logs

Generate Activation Token

Add Modality

Add Ticket

Ticket Details

Add User

Change Password

Ticket Activities